Promises and Expectations

We promise to:

  • Welcome you into a caring and professional environment
  • Listen with respect and respond to your concerns
  • Clearly state the cost of proposed dental treatment in advance
  • Do our absolute level best to keep to time
  • Perform our very best standard of dental work for you at all times
  • Guarantee our dental work for a minimum of twelve months
  • Make no charges for appointments changed or cancelled where 24 hours' notice has been given

We appreciate your commitment to:

  • Arrive in time for your appointments
  • Follow our instructions to care for the work we provide
  • Attend review and maintenance appointments as advised
  • Pay for treatment as requested. We accept cash, personal and business cheques and most credit and debit cards.
  • Talk to us, let us know what you think of what we do; right and wrong
  • Help our practice grow by recommending us to your family, friends and colleagues.

Click here to view our complaints policy.