Promises and Expectations

We promise to:

• Welcome you into a caring and professional environment
• Listen with respect and respond to your concerns
• Clearly state the cost of proposed dental treatment in advance
• Do our absolute level best to keep to time
• Perform our very best standard of dental work for you at all times
• Guarantee our dental work for a minimum of twelve months
• Make no charges for appointments changed or cancelled where 24 hours' notice has been given

We appreciate your commitment to:

• Arrive in time for your appointments
• Follow our instructions to care for the work we provide
• Attend review and maintenance appointments as advised
• Pay for treatment as requested. We accept cash, personal and business cheques and most credit and debit cards.
• Talk to us, let us know what you think of what we do; right and wrong
• Help our practice grow by recommending us to your family, friends and colleagues.

Click here to view our complaints policy.